(D240831) NTFS External USB HDD/SDD unable to mount on Linux Mint 22 'Wilma'
My customer unable to mount on Linux Mint 22 'Wilma'
So we tried to mount it manually:
sudo mount /dev/sdb1 /mediaIt still gave an error:
Error mounting /dev/sdb1 at /media/: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sdb1" "/media/sorin/LICENTA"' exited with non-zero exit status 13: $MFTMirr does not match $MFT (record 0).
Failed to mount '/dev/sdb1': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for more details.This is how we fix:
sudo ntfsfix /dev/sdb1Now we can mount this HDD manual but the GUI mount still not work when he plug it to the machine.
So we fix it as follow:
- Open Disks (
GNOME Disks), select the external disk,Edit Mount Options. - Disable the
User Session Defaultsand clickOKin theMount Optionsdialog box.
Then it works!